The Background
I've spent almost 30 years working at Fortune 500 companies, building deep expertise in continuous improvement and operational excellence. Over the last three years, my focus has shifted to digital transformation — using AI tools and technologies to automate some of the most manual, time-consuming, and labor-intensive processes you can imagine.
The results? I've been part of projects that have delivered millions of dollars in measurable value, improving both client and associate experiences across the board.
The Training
Beyond the hands-on work, I've invested heavily in staying at the cutting edge. I've completed advanced training programs through institutions like MIT, covering data science, OpenAI product management, and extensive coursework on the applications and real-world usage of generative AI.
I bring all of that — the corporate experience, the formal training, and the real-world application — directly into the classroom.